Customer service experience & Stockholm syndrome

The lovely high heel lady and friend of mine Grace ”Hot lips” Fitzgerald is this posts guest blogger, and please check out her webpage’s, Thanks Grace Xo Xo

 

Customer service experience & Stockholm syndrome

Today, I went into a specialist Coffee shop that sells and also serves coffee. But the lady who served me was so unfriendly it was actually awkward. When I tried to meet her where she was at psychologically (because that's just what I do), I mentioned in a casual way that I hoped her week was going better than mine, and I smiled. (I have been having a week full of hope balanced by blatant rejection on all fronts).

She turned around swiftly, stared at me John Wayne style (without the irony), and said; "THIS is just my face ... SORRY".

Holy mother. Someone got out on the wrong side of the bed today.

What I found particularly funny, though, was that in this transaction, I was in her shop, to give her money in exchange for something she was offering the public, A most intricate situation?

Stockholm. Where it is OK to be rude to the customer? Please say it aint so. I love Stockholm. But sometimes? It's hard.

 

Grace Fitzgerald

A member of Generation XOXO ...

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I Just love Paris

Paris is one of my favourite places to go when I just have some extra days and need to get some cultural and big city feel.

Exploring the food scene is always a must and here are some of my latest treats I can recommend to you and also some great places to stay at.

The Asian restaurant in the store CFOC (compagnie Francaise de L`Orient et de la Chine) is very sleek and well hidden among great homeware collections from the far east

Just renovated with help of Sarah Lavoine and Francois Schmidt with beautiful elegance, worth looking up at Boulevard Haussmann.

 

The  Le Reservoir are a fun and trendy bar-club-restaurant owned by the sisters de Vivo the food is delicious and the music is great with Jazzy tones.

Try the crispy hot goat's cheese appetizer drizzled in honey, scallops in orange butter, jumbo shrimp, and remarkable tiramisu.

Saturday and Sunday, enjoy brunch (jazz and gospel) situated on rue de la Forge Royal in the 11:th

 

Happy wine days

The nice things when you try many wines is that sometimes you can stumble on something very special like this from Tokara and also some amazing Portuguese Touriga Nacional SÒ and some excellent mature Riesling from Germany, some days things just happened without any special expectations in forehand, lovely days.

 

Horse meat, why not!

The big thing in Europe seems to be the issue around Findus having horse meat in the lasagne, its wrong not to declare this but horse taste delicious and is very nutritious meat as long as it not comes from a premedical racehorse full of hormones and shit.

I have hade horsemeat so many times and I just love the texture and the meaty taste and you can treat it as any beef with actually better result.

Tender, juicy and tastier meat is hard to find so enjoy your pony.

 

 

yiiihhaaa

Champagne with Food

To have dinner and to drink Champagne with every dish is an fantastic experience and a great way to realize the great effect that Champagne have to balance the food in the best way.

There are so many great bottles around and my suggestion is to pick the bottles first and the ad up the food.

These bottles where my favourites

The strange Semlabulle

All the Swedes are celebrating the Fat Semla day today, this is an old tradition to eat fatty food some weeks before Easter so you can starve yourself during those days, Christianity is sometimes strange but all the wonderful food around the world are awesome.

This traditional Semla bulle ( whole-wheat bun flavoured with ground cardamom, almond paste spread and some heavy cram on top) can be eaten just as it is or up north in a deep dish with warm milk poured over it ( äkligt)

This year I have tried 21 different producers of Semla and there are some more to try before I announce this years Semla winner.

 

Fortified wines with Gerard Basset

Gerard Basset must be one of the most knowledgeable lectures of wine in the world today, his CV is incredible listen to this..---Master of Wine, MBA in Wine, Master Sommelier Worldwide Vice President at the Court of Master Sommeliers and is Director of the Academy of Food and Wine Service, and Worlds best Sommelier who can beat that?

To receive a guy like this in Malmo for a master class in fortified wines for two days is a challenge and a amazing treat, thanks to Gustibus wine education who manage to get Gerard here.

Two full days of Port, Madeira and Sherry, who could ask fore more, many things was for me not new but a great repetition that was needed and much appreciated especially the Madeira section.

Madeira wines is amazing and not very known in the world, thank you very much for that J my knowledge of Madeira where very limited to a few brands and the cheap stuff that you use for cooking, It has now all changed for rest of my life, fantastic wines with perfect balance of oxidation, maturity, different levels of sweetness and great acidity that works very well with food.

Port of all the types from ruby to vintage are great and full of adventures, I guess that this is the most well known fortified wine in the world with no comparison well deserved, all the types that we tried was well picked and nicely mixed.

The Sherry part is as usual my favourite with wonderful wines selected for five flight of wines, what a day this was, I was smiling all the way home.

Thanks to all people attending this great master class and especially Anders and Fredrik for organizing, keep up the good work guys.

Here are some pictures from all the wines tasted.